Systems Support/Data Analyst

at University of British Columbia, Vancouver, Canada

Listed on EduAtlas: live education jobs from employers’ own careers pages and public job services. Apply on ubc.wd10.myworkdayjobs.com.

Salary

Not given in the advert

Closing date

Open until filled

Start

Not given in the advert

Type of post

IT and technicians
A support post, not a teaching post.

First seen

13 November 2026, on a public job listing

ApplySave

On ubc.wd10.myworkdayjobs.com · Send it by: WhatsApp · LinkedIn · Email · X

See 10 more vacancies at University of British Columbia

Find posts like this from Claude: add EduAtlas to Claude.

The advert

Job Title

Systems Support/Data Analyst

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Administration, Level A

Job Family Group

Staff - Non Union

Department

CBME and Accreditation Support | Medical Postgraduate | Faculty of Medicine

Compensation Range

$6,143.67 - $8,830.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Job End Date

December 1, 2027

Posting End Date

November 20, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

This is a one-year term with the possibility of extension.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

JOB SUMMARY

The UBC Faculty of Medicine, through its Office of Postgraduate Medical Education (PGME), provides postgraduate medical training in over 75 Royal College and Family Medicine training programs. These programs span multiple training sites and are distributed to clinical academic campuses and affiliated regional centers across the province. The PGME Office offers a collaborative and professional environment dedicated to supporting learners, faculty, and staff. We believe in ongoing improvement and innovation and offer a respectful team-oriented culture that values the dedication and innovation of all staff who contribute to our mission.

The Systems Support/Data Analyst will work closely with postgraduate programs, Faculty of Medicine’s internal technology team, Digital Solutions, as well as system representations from the Elentra Cloud Platform. These technical teams support and facilitate the implementation of Elentra as an assessment, curriculum, and evaluation system for PGME. In addition, the Systems Support/Data Analyst troubleshoots and provides a continuous improvement approach to UBC’s role in developing CBME (Competence Based Medical Education) systems as required by accreditation standards. Your proven track record of successfully working with groups in a fast-paced, results-oriented environment will enable PGME’s academic success.

ORGANIZATIONAL STATUS

Reports to the CBME Project Manager, PGME in the Faculty of Medicine, Dean's Office. Takes direction from the Associate/Assistant Deans PGME, the Faculty Leads, CBME, and the PGME Senior Manager.

WORK PERFORMED

Development and Support:

• Develops and manages the quality checking assessment and evaluation tools in the assessment system, Elentra.

• Identifies process implications of the assessment tools and makes recommendations for deficiencies, process changes, and improvements.

• Liaises with internal and external groups to discuss system needs and identify system development and integration opportunities.

• Gathers, validates, and prioritizes PGME and program requirements as needed.

• Collaborates with FOM Digital Solutions and/or the Elentra Cloud Technical Support in developing user test cases and validates test results during user acceptance testing and system acceptance testing stages.

• Troubleshoots problems with program users or other system support leads and liaises with FOM Digital Solutions and/or the Elentra Cloud Technical Support to resolve technical issues.

• Plans and implements change management and communications, in consultation with the Project Manager(s), for system roll-out to ensure adequate user support.

• Manages communication regarding issues experienced with the assessment tools and notifies faculty, administrators, and postgraduate trainees.

• Ensures compliance with guidelines, data entry standards, and procedures; develops, implements, and documents best practices regarding input of assessment tools and other data.

Operations & Training:

• Manages and triages support requests for the assessment and evaluation systems to the various partners or system developers (primary platform is UBC Service Now).

• Troubleshoot problems with partners and identify solutions.

• Provides business procedural support and guidance on how to complete tasks.

• Analyzes procedural support requests and maintains the general CBME email address.

About University of British Columbia

Type

University

Other vacancies at University of British Columbia

University of British Columbia: full school record · More vacancies in Canada

Linked to this school by its name and place in the advert.