Please read these terms of service carefully before using RelishED. By accessing or using the platform in any manner, by creating an account, by listing a service, or by making a booking, you agree to be bound by these terms in their entirety. If you do not agree to these terms, you must not use the platform. These terms constitute a legally binding agreement between you and Golding Education Ltd.
"Company," "RelishED," "we," "us," or "our" means Golding Education Ltd, a company incorporated and registered in England and Wales under Company Registration Number 16396444, registered with the Information Commissioner's Office under Registration Number 00013805394, and reachable at ed@relished.org. RelishED is a trading name of Golding Education Ltd.
"Platform" means the RelishED website accessible at relished.org, all associated subdomains, application programming interfaces, and all related services, features, content, and functionality made available by the Company.
"User," "you," or "your" means any individual who accesses, registers for, or uses the Platform in any capacity.
"Member" means a User who has registered for an account as a professional educator or education professional.
"Pro" or "Seller" means a Member who offers one or more Services for booking through the Platform.
"Client" or "Buyer" means a User who books, purchases, or pays for a Service through the Platform.
"Service" means any coaching, mentoring, consultancy, masterclass, workshop, webinar, examiner support, professional-development session, review, or other educational or professional service that a Pro offers, lists, or delivers through the Platform.
"Listing" means the description, price, availability, and other particulars of a Service as published by a Pro on the Platform.
"Booking" means a Client's confirmed request to purchase a Service from a Pro through the Platform.
"Content" means all information, data, text, photographs, profiles, Listings, messages, reviews, and other materials submitted to, posted on, transmitted through, or made available via the Platform by any User or by the Company.
"Stripe" means Stripe, Inc. and its affiliates (including, for users in the United Kingdom and the European Economic Area, Stripe Payments Europe, Limited), the third-party payment service provider through which all payments on the Platform are processed.
"Seller Agreement" means the Pros Seller Agreement (Stripe Connect) available at relished.org/pros/seller-terms, which applies in addition to these Terms to every Pro.
By accessing or using the Platform, you represent, warrant, and agree that: (a) you are at least eighteen (18) years of age; (b) you have full legal capacity to enter into a binding contract; (c) you are a professional educator, education professional, or a person seeking educational or professional services from such persons; (d) all information you provide is accurate, current, and complete; and (e) your use of the Platform does not violate any applicable law or regulation.
The Platform is strictly prohibited for use by persons under the age of eighteen (18) years and is not designed for, directed at, or intended to be used by children or students in any capacity. Services booked through the Platform are professional services contracted between adults. Where a Service is intended to benefit a minor, the contracting Client must be a responsible adult who assumes full responsibility for the engagement.
The Company reserves the right to refuse access to, or terminate the account of, any User who does not meet the eligibility requirements set out in these Terms, at its sole discretion and without prior notice.
To access certain features of the Platform you must register for an account. You may register using your electronic mail address or by authenticating through a third-party sign-in provider such as Google, LinkedIn, or Apple, subject to the terms and policies of that provider. By using a third-party sign-in provider, you authorise the Company to receive and process the profile information that provider makes available, in accordance with our Privacy Policy.
You are solely responsible for: (a) maintaining the confidentiality of your account credentials; (b) all activity that occurs under your account; (c) notifying the Company immediately of any unauthorised use of your account; and (d) logging out at the end of each session on a shared device. You may not share, transfer, or permit any other person to use your account. The Company may suspend or terminate your account if it reasonably believes it has been compromised or is being used in an unauthorised manner.
RelishED is an online marketplace that enables independent education professionals to offer Services and enables Clients to discover and book those Services. RelishED is not the provider of any Service. RelishED is not an employer, employment agency, recruiter, agent, partner, or joint venturer of any Pro, and is not a party to any contract for a Service formed between a Pro and a Client.
When a Client books a Service, a direct contract for that Service is formed between the Client and the Pro. The Pro alone is responsible for the performance, quality, legality, safety, and suitability of the Service. The Company provides the Platform, facilitates discovery and communication, and arranges for the processing of payment through Stripe, but does not supervise, direct, control, guarantee, or assume responsibility for any Service.
The Company does not verify the qualifications, credentials, identity, background, or fitness of any Pro beyond such limited, automated, or community-based checks as may be described on the Platform from time to time. Any designation such as "qualified to offer," any badge, rating, review, or testimonial is a statement of the relevant Member or the community and is not a representation, warranty, endorsement, or guarantee by the Company of any Pro's competence, character, or suitability. Clients are responsible for satisfying themselves as to the suitability of any Pro and any Service before booking.
ROLE MATCHING AND INTRODUCTIONS. The Platform also helps Members discover roles and, for Members who opt in to being approached, may bring relevant information from their Record to the attention of schools, employers, and recruiters so that those parties may contact the Member privately about a role. The Company facilitates discovery and introduction only. It does not employ any Member, does not act as any Member's agent, does not source, select, place, or supply any Member for or to any employer, and gives no warranty, endorsement, or guarantee as to any Member, any employer, any role, or any outcome. Any application, engagement, appointment, or contract of employment is formed directly between the Member and the employer, on their own terms; the Company is not a party to it and bears no responsibility for it. A Member's participation in role matching is voluntary, is a private preference not shown publicly, and may be withdrawn at any time. The Company does not charge any Member any fee to be matched to, discovered for, or approached about a role.
Members may create and maintain professional profiles containing professional history, qualifications, a biography, profile imagery, Listings, and other professional information. You represent and warrant that all Content you submit is accurate and truthful and does not misrepresent your qualifications, experience, or credentials. Submitting false, misleading, or fabricated information is a material breach of these Terms and may result in immediate account termination.
By submitting Content to the Platform, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to host, use, reproduce, adapt, display, distribute, and make available such Content in connection with operating, promoting, improving, developing, and providing the Platform and the Company's current and future products and services. This licence survives any change of control of the Company and any transfer of its business or assets. You retain ownership of your Content. The Company does not claim ownership of your professional information or imagery. You represent and warrant that you own or have the necessary rights to grant this licence and that your Content does not infringe the rights of any third party.
You are solely responsible for your Content. The Company does not endorse or guarantee the accuracy of any User-submitted Content and accepts no liability for it.
A Pro is solely responsible for the accuracy and completeness of each Listing, including its description, scope, price, currency, availability, and any conditions. A Pro must honour each Listing and deliver each booked Service with reasonable skill and care, in a professional manner, and in compliance with all applicable law and professional standards. A Pro must hold all qualifications, registrations, insurance, and authorisations necessary to provide the Service lawfully.
The Company may, but is not obliged to, review, moderate, decline, or remove any Listing at its discretion, including any Listing that the Company considers unlawful, misleading, unsafe, or inconsistent with the professional standards of the Platform. The provisions governing a Pro's relationship with the Company and with Stripe are set out in the Seller Agreement, which each Pro must accept before offering any Service.
When you book a Service as a Client, you agree to pay the price stated in the Listing together with any applicable taxes and fees disclosed at checkout, and you authorise the Company and Stripe to charge your selected payment method accordingly. You agree to provide accurate information necessary to receive the Service, to attend or participate at the scheduled time, and to deal with the Pro in good faith and in a lawful and respectful manner. You are responsible for assessing whether a Service meets your needs before booking.
All payments on the Platform are processed by Stripe. By making or receiving a payment, you agree to be bound by the applicable Stripe terms, including the Stripe Services Agreement and, for Pros, the Stripe Connected Account Agreement, as further described in the Seller Agreement. The Company does not store full payment card numbers; card data is handled by Stripe.
The price of each Service is set by the Pro and displayed in the Listing. The Company charges a service fee or commission in connection with each transaction, which is disclosed to the relevant party before completion of the transaction and deducted at the time of payment or payout. Stripe's own processing fees apply as set out in the Seller Agreement and the applicable Stripe terms. The Company may change its fees prospectively on reasonable notice; fees applicable to a transaction are those displayed at the time of that transaction.
The Company facilitates payment from the Client and arranges, through Stripe, for the remittance of the Pro's proceeds (net of the Company's fee and any applicable amounts) to the Pro's connected Stripe account. The timing of payouts is determined by Stripe and the Seller Agreement. The Company is not a bank, money transmitter, escrow agent, or fiduciary, and does not hold funds on trust for any User except as expressly required by law.
Each User is responsible for determining, collecting, reporting, and remitting any taxes (including income tax, value added tax, goods and services tax, or sales tax) arising from their use of the Platform or from any Service. Prices are inclusive or exclusive of value added tax as indicated at checkout; where not indicated, prices are treated as inclusive of any tax for which the Pro is liable.
Bookings are subject to the cancellation and refund policy published on the Platform at relished.org/pros/terms, which forms part of these Terms. Except as required by applicable consumer-protection law or as stated in that policy, the allocation of refund rights as between Client and Pro reflects that the Service contract is between them; the Company facilitates refunds through Stripe but is not itself the provider of the Service. Where a refund is due, it is processed to the original payment method through Stripe. Chargebacks, payment disputes, and reversals are handled as described in the Seller Agreement and the applicable Stripe terms.
Nothing in these Terms affects the statutory rights of a Client who deals as a consumer, including, where applicable, rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
The Platform may permit Clients and colleagues to leave reviews, testimonials, or other feedback. By submitting feedback you represent that it is genuine, accurate, based on a real interaction, and not defamatory, misleading, discriminatory, or unlawful, and that you have not received and will not receive any consideration in exchange for it. The Company may remove feedback that it reasonably believes violates these Terms or applicable law but is not obliged to monitor feedback and is not the author or publisher of User feedback. Reviews, ratings, and any standing or training indicators reflect User and community input and are not a representation or guarantee by the Company.
You agree that you will not: (a) access, collect, scrape, crawl, or extract data or Content from the Platform by automated means without our prior written consent; (b) impersonate any person, misrepresent your qualifications, or create a false identity or duplicate accounts; (c) probe, scan, or test the security of, or attempt to circumvent any security or access control of, the Platform, or introduce any malicious code; (d) submit or transmit any unlawful, defamatory, harassing, threatening, discriminatory, infringing, or fraudulent Content; (e) use the Platform or its data to build or assist a competing product or service, or to make unsolicited commercial outreach; (f) solicit or arrange to pay for or receive a Service, or otherwise transact, off-Platform with the purpose or effect of avoiding the Company's fees ("fee circumvention"); or (g) manipulate ratings, reviews, bookings, or any Platform metric, or coordinate with others to do so.
The Platform, including its design, software, user interface, branding, the "RelishED" name and marks, and all related systems and processes, is the proprietary intellectual property of the Company and is protected by copyright, database rights, trade secrets, and other applicable laws. Except for the limited licence to use the Platform in accordance with these Terms, no right, title, or interest in the Company's intellectual property is granted to you, and all rights not expressly granted are reserved. You retain your rights in your own Content, subject to the licence granted in Section 5.
The Platform provides a private messaging system to enable Users to arrange and deliver Services. Message content is encrypted at rest, and the Company does not read message content in the ordinary course of its operations; the Company may access content where required by law or to investigate a credible report of abuse or unlawful conduct. You must not use messaging to send unsolicited commercial messages, to harass or threaten, to transmit unlawful content, or to arrange fee circumvention.
The Platform relies on third-party services, including Stripe for payment processing and Google, LinkedIn, and Apple for authentication. Your use of those services is subject to the terms and policies of the relevant provider, and the Company accepts no responsibility for the acts, omissions, or practices of any third-party provider. The Platform may contain links to third-party websites provided for convenience only and without endorsement; the Company accepts no liability for the content or practices of any linked site.
The platform is provided "as is" and "as available" without warranty of any kind, express or implied. To the fullest extent permitted by law, the Company disclaims all warranties, statutory, express, or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, and non-infringement.
The Company does not warrant that the platform will be uninterrupted, secure, or error-free, that information obtained through it will be accurate or complete, or that any Pro, Service, booking, review, or qualification indicator is accurate, genuine, lawful, safe, or suitable for any purpose. Any contract for a Service is between the Client and the Pro, and the Company is not responsible for the acts or omissions of any User.
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of revenue, profit, business, data, goodwill, or anticipated savings, arising out of or in connection with the platform or any Service, whether in contract, tort (including negligence), statute, or otherwise, even if advised of the possibility of such damages.
The Company's total aggregate liability for all claims arising out of or in connection with these terms, your use of the platform, or any Service shall not exceed the greater of (a) the total Company service fees actually received by the Company in respect of your transactions in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred pounds sterling (£100). Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited or excluded by law.
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Platform; (b) any Service you provide or receive; (c) your breach of these Terms or the Seller Agreement; (d) your violation of any law or of the rights of any third party; or (e) your Content. A Pro's indemnity additionally extends to claims arising from the performance or non-performance of any Service.
The Company may suspend or terminate your access to the Platform, with or without notice, if you breach these Terms or the Seller Agreement, if it reasonably suspects fraudulent, abusive, or unlawful activity, if required by Stripe or by law, or if it determines that your continued use is harmful to other Users, the Platform, or the Company. You may terminate your account at any time by contacting ed@relished.org; outstanding bookings, payment obligations, and accrued liabilities survive termination. Provisions that by their nature should survive termination shall survive, including Sections 8, 9, 11, 12, 15, 16, 18, and 19.
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales, save that a Client dealing as a consumer retains the benefit of any mandatory protections of the law of their country of residence. Before commencing proceedings, you agree to contact the Company at ed@relished.org with a written description of the dispute and your desired resolution, and to allow thirty (30) days for informal resolution; this does not prevent either party from seeking urgent injunctive relief.
ENTIRE AGREEMENT. These Terms, together with the Privacy Policy (relished.org/privacy) and, for Pros, the Seller Agreement (relished.org/pros/seller-terms) and the refund policy (relished.org/pros/terms), constitute the entire agreement between you and the Company regarding the Platform and supersede all prior agreements relating to it.
AMENDMENT. The Company may amend these Terms; material amendments will be notified to registered Users by electronic mail at least fourteen (14) days before taking effect, and your continued use after the effective date constitutes acceptance.
SEVERABILITY. If any provision is found unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in effect.
WAIVER. No failure to enforce any provision is a waiver of it.
ASSIGNMENT. You may not assign your rights or obligations without our prior written consent; the Company may assign its rights and obligations, including in connection with a merger, acquisition, or sale of assets.
FORCE MAJEURE. The Company is not liable for any failure or delay resulting from circumstances beyond its reasonable control.
NO PARTNERSHIP. Nothing in these Terms creates any partnership, joint venture, employment, franchise, or agency relationship between you and the Company.
Golding Education Ltd (trading as RelishED)
Electronic mail: ed@relished.org
Data protection queries: privacy@relished.org
Company Registration No. 16396444 (England and Wales)
ICO Registration No. 00013805394
RelishED | Golding Education Ltd | Company No. 16396444 (England and Wales) | ICO Reg. 00013805394 | © 2026 Golding Education Ltd. All rights reserved.