Residence Facility Coordinator

at University of Waterloo, Waterloo, Canada

Listed on EduAtlas: live school vacancies from schools’ own careers pages and public job services. Apply on uwaterloo.wd3.myworkdayjobs.com.

Salary

CAD 51,306 a year

Closing date

Open until filled

Start

Not given in the advert

Type of post

Site, facilities and transport
A support post, not a teaching post.

First seen

30 October 2026, on a public job listing

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The advert

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

Job Requisition ID:

2026-02922

Time Type:

Full time

Employee Group:

Staff

Job Category:

Facilities Planning and Logistics

Employment Type:

Temporary

Department:

Campus Housing - Maintenance and Security Services

Hiring Range:

$51,306.48 - $64,133.10

Posting Information:

This posting is for an existing vacancy.

Term: 2 years

This position is being offered as a Secondment

The internal posting deadline for this position is October 16, 2026 , at 11:59PM.

This position is contingent on funding.

Must have a Valid class G driver's license and provide a Vulnerable Sector Check

Job Description:

Primary Purpose

The Residence Facility Coordinator is the key contact for all facility and security related issues within UW Residences. This role provides initial assessment for all issues arising within the UW Residences, and is responsible for coordinating and prioritizing the many details that go along with the daily operation of a residence facility. This position ensures that work orders are responded to in a timely and efficient manner and coordinates with all other appropriate stakeholders to ensure that the immediate and long term solutions are identified and resolved.

Key Accountabilities

Evaluation and Assessment

• First point of contact when issues/concerns arise relating to Campus Housing facilities, including safety/security issues.

• Responsible for addressing and triaging all reported facility issues; which includes investigating and assessing risk as necessary, occurrence documentation and communicating suggested courses of action based on proficiency and historical/community knowledge.

• Collaborate with appropriate service from other departments on campus/contract companies to coordinate short-term and long-term solutions to reported issues.

Operations Management: Maintenance

• Responsible for administration of the department’s business system, Star Rez, including data accuracy and integrity, coordination of program updates, database management, and working toward continuous improvement.

• Track workflow of work orders and requests through the work order system Archibus, utilizing data to ensure services are completed in a timely manner; reviewing data for pattern and trend analysis, and other metrics as appropriate.

• Understand the key systems and manage access control (hard key and electronic access) at ground level.

Analysis and planning

• Responsible for planning the cyclical tasks associated with maintenance processes such as end-of-term and start-of-term, December lockdown, Move In, and regular maintenance projects.

• Assist with the unit’s spring term plan to accommodate preventative maintenance needs in conjunction with other unit initiatives (spring term cleaning, capital plans, move outs, allocations, etc)

• Analyze trends from breakdowns, room condition cards and make recommendations for preventative measures for known and anticipated issues to the manager/Residence Facilities Management Team.

Customer Service

About University of Waterloo

Type

University

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