IT Service Desk Engineer

Job title: IT Service Desk Engineer Contract type: Permanent Hours: 37 per week Salary: CSET 9 £28,598 Location: The Castle School, ThornburyAbout the role As an IT Service Desk Engineer, you will be a key, visible component of our service focused IT team. You’ll be delivering vital technical assistance and advice to schools across our trust. Working within our central service desk you will be the primary point of contact for all IT queries, triaging tickets raised via phone, email, and our web portal to ensure issues are resolved swiftly and efficiently. Your day-to-day responsibilities will