Impact Manager
at City Year, Cleveland, United States
Listed on EduAtlas: live school vacancies from schools’ own careers pages and public job services. Apply on cityyear.wd5.myworkdayjobs.com. 5 similar posts in United States.
- Salary
- Not given in the advert
- Closing date
- Open until filled
- Start
- Not given in the advert
- First seen
- 8 November 2026, on a public job listing
On cityyear.wd5.myworkdayjobs.com · Send it by: WhatsApp · LinkedIn · Email · X
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The advert
Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1
Work Location: 100% On-Site
Position Overview
Impact Manager (IM) leads and develops a team of Ameri Corps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support Ameri Corps members through a challenging and rewarding year of service.
Job Description
Position Overview
Impact Managers (IMs) lead and develop teams of full-time student success coaches as idealistic, emerging leaders and practitioners who provide holistic support to students, classrooms, and school communities. Reporting to the Managing Director of Impact and working primarily from partner school(s), IMs play a critical role in implementing City Year’s Whole School, Whole Child (WSWC) service model, mission, and practices. This position is responsible for three core areas of work: team development and experience, school partnerships, and City Year’s impact goals. Impact Managers support their teams through a challenging and rewarding year of service while helping create the conditions for student and school success.
Job Description
Minimum Qualifications
· Experience in youth development, people management, education, or comparable experience
· Authorized documentation to work in the United States
· Ability to pass criminal background checks as required for working with school-age children
Responsibilities
The Impact Manager will perform the following roles and responsibilities as described below:
T eam Management
· Lead, manage, and coach up to 2 school teams of 18-25-year-olds completing a year of Ameri Corps service to achieve service impact with students and reach their leadership development potential.
· Monitor performance through consistent bi-weekly check-ins, clear expectations, and timely feedback to address challenges, balancing accountability with the developmental needs of early-career adults.
· Mentor student success coaches through career exploration and decision-making, helping them clarify their post-service goals and build skills and networks to pursue their next step.
· Ensure student success coaches successfully meet Ameri Corps service requirements, including service hours, documentation, and adherence to prohibited activities and program policies.
· Foster a positive, inclusive team culture that supports collaboration and belonging.
Service Delivery & Impact
· Lead team in implementing City Years’ service model, including classroom support, individualized tutoring, schoolwide initiatives, extended learning time, and other supports aligned to school priorities.
· Coach team members to deliver differentiated tutoring and coaching for students in English-Language Arts, math, and interpersonal skills development.
· Use and interpret student- and program-level data to identify trends, guide coaching priorities, and inform decisions with school partners.
· Ensure accurate and timely collection and entry of service and student data.
· Responsible for formal observation and coaching cycles of service delivery.
School Partner Management
· Serve as the primary liaison between City Year and the school, building strong relationships with principals, teachers, and staff to align service with school priorities and follow through on shared decisions.
· Participate in regular meetings with school leadership and partners to discuss progress, needs, and conditions for success.
Collaboration & Learning
· Collaborate effectively with teammates to achieve sitewide goals and foster an inclusive environment.
· Contribute to corps member learning by leading or cofacilitating training sessions during start-of-year onboarding and ongoing learning & development days.
· Reinforce centralized training through on-the-job coaching, reflection, and team learning activities.
· Role model a growth mindset and commitment to City Year’s culture and values as a leader within a youth-serving organization.
· Perform additional responsibilities as assigned by the direct supervisor to advance City Year’s mission.
Preferred Qualifications
· Experience coaching, supervising, or developing young adults