Manager, Education Specialist
at Pearson, United Kingdom
Listed on EduAtlas: live school vacancies from schools’ own careers pages and public job services. Apply on hccz.fa.em3.oraclecloud.com.
- Salary
- Not given in the advert
- Closing date
- Open until filled
- Start
- Not given in the advert
- Type of post
- Teaching
- First seen
- 6 November 2026, on a public job listing
On hccz.fa.em3.oraclecloud.com · Send it by: WhatsApp · LinkedIn · Email · X
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The advert
Job Title: Manager, Education Specialist
Location: Manchester (Office Based During Live Delivery Periods)
Reports To: Head of Marking
This role aligns with positions commonly known in the external market as Clerical Marking Centre Manager, Marking Operations Manager, Assessment Operations Manager or Processing Centre Manager.
Role Purpose
The Clerical Marking Centre Manager is responsible for the operational management and delivery of clerical marking activities during live test windows. The role leads the day-to-day operation of the Clerical Marking Centre, ensuring that all clerical items are marked accurately, securely, and within marking milestones.
The postholder will manage a team of supervisors and clerical markers to ensure the timely completion of marking activities while maintaining the highest standards of quality, compliance, and data security. The role is critical to the successful delivery of marking and requires strong operational leadership during peak delivery periods.
Key Responsibilities
Operational Delivery
• Lead all clerical marking centre activities throughout live delivery periods.
• Oversee the receipt, allocation, processing, and completion of clerical marking items.
• Monitor daily throughput, productivity, and completion forecasts to ensure delivery milestones are achieved.
• Implement contingency plans to mitigate delivery risks and maintain operational continuity.
• Provide regular operational updates and reporting to senior stakeholders.
Team Leadership
• Recruit, train, induct, and manage supervisors and clerical marking staff.
• Set clear expectations and performance standards for all centre personnel.
• Foster a positive, collaborative, and high-performing working environment.
• Support the development and wellbeing of team members during intensive delivery periods.
• Coordinate staffing plans to ensure adequate resource coverage across all shifts.
Quality Assurance
• Ensure clerical marking activities are completed accurately and consistently.
• Monitor quality assurance outcomes and implement corrective actions where required.
• Work closely with assessment and quality teams to resolve marking issues and queries.
• Maintain documented evidence of quality checks and operational controls.
• Use Management Information to inform marking activity, maintaining an even distribution of marking while enabling targeted shifts in allocation where required.
Stakeholder Management
• Act as the primary operational contact for clerical marking centre activity.
• Build effective working relationships with operations, technology teams, quality teams, and programme stakeholders.
• Escalate risks, issues, and delivery concerns in a timely manner.
• Contribute to operational reviews and lessons-learned activities following assessment delivery.
Compliance and Security
• Ensure all activities comply with contractual requirements, and data protection policies.
• Maintain strict security protocols relating to assessment materials and pupil data.
• Ensure all staff complete mandatory training and adhere to operational procedures.
• Support audits and compliance reviews as required.
Planning and Continuous Improvement
• Contribute to the planning and readiness activities for future assessment cycles.
• Identify opportunities to improve processes, efficiency, and quality.
• Participate in programme retrospectives and operational improvement initiatives.