CRM & Hubspot Specialist (Internal Only)
at QS Quacquarelli Symonds, London, United Kingdom
Listed on EduAtlas: live school vacancies from schools’ own careers pages and public job services. Apply on qs.bamboohr.com.
- Salary
- Not given in the advert
- Closing date
- Open until filled
- Start
- Not given in the advert
- Type of post
- Administration and business
A support post, not a teaching post. - Visa sponsorship
- Not offered
The advert says: “This role is not eligible for visa sponsorship.” - First seen
- 9 November 2026, on a public job listing
On qs.bamboohr.com · Send it by: WhatsApp · LinkedIn · Email · X
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The advert
Role: CRM & Hubspot Specialist (Internal Only)
Location: UK, London
Applicants must have the existing right to work in the UK. This role is not eligible for visa sponsorship.
Job type: Full time, Permanent – Hybrid
This position offers a hybrid work model, allowing flexibility between working from home and our office.. Employees are expected to work 2 days in the office per week.
Why QS?
At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our commitment to people development is recognised globally: QS is a Gold-accredited Investors in People organisation, placing us among the top 28% of workplaces worldwide. Our company values underpin everything we do – we collaborate, respect and support each other.
It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.
Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.
At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.
We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day.
As a CRM & Hubspot Specialist, this is what you’ll be doing:
Reporting to the Head of Revenue Systems, you will be the operational expert for Hub Spot, ensuring it is configured, maintained and continuously improved to support Sales, Marketing and Customer Success. You will translate business requirements into practical CRM solutions, build automation, improve data quality, develop reporting and provide first-class support to users. This is an excellent opportunity for someone who enjoys solving business problems with technology and wants to play a key role in a growing Revenue Operations function.
Key Responsibilities
• Administer and optimise Hub Spot (Sales Hub, Marketing Hub, Service Hub and Operations Hub).
• Configure pipelines, lifecycle stages, custom properties, forms, playbooks, templates and permissions.
• Design, build and maintain workflows for lead routing, renewals, task automation, notifications and approvals.
• Partner with Sales, Marketing, Customer Success and Finance to improve commercial processes.
• Provide first and second-line Hub Spot support, troubleshooting and user guidance.
• Maintain CRM data quality through governance, validation, deduplication and regular audits.
• Develop dashboards and reports covering pipeline, forecasting, renewals, sales activity and CRM adoption.
• Support testing and deployment of new Hub Spot functionality and integrations.
• Stay current with Hub Spot's AI roadmap and proactively recommend adoption of new capabilities aligned to QS's commercial priorities
• Implement AI capabilities within Hub Spot - including predictive scoring, AI-generated summaries, and smart automation - and identify where third-party AI integrations add genuine value
• Create training materials, deliver onboarding and champion CRM best practice.
• Document CRM processes, configuration and enhancements.
What We're Looking For
• 3–5 years' experience administering Hub Spot in a Sales Operations or Revenue Operations environment.
• Strong hands-on knowledge of Hub Spot Sales Hub, Marketing Hub and Operations Hub.
• Experience building workflows, automation, reports and dashboards.
• Experience supporting cross-functional commercial teams.
• Excellent analytical, organisational and stakeholder management skills.
• Strong attention to detail and commitment to data quality.
Desirable Experience
• Hub Spot certifications.
• Experience in a SaaS or subscription-based business.
• Power BI experience.
• Knowledge of CRM integrations, APIs or middleware.
• Exposure to Hub Spot AI/Breeze AI.
Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.